Delete Your Distill Account
Last updated: July 20, 2026
You can request deletion of your Distill account and its data at any time.
Distill doesn't yet have a self-service delete-account button in the app,
so requests are handled manually — see below for what happens and how
long it takes.
How to request deletion
Email us from the address associated with your account (or tell us which
email/sign-in method you used) at:
support@kernkraftconsult.com
What gets deleted
- Your authentication identity (account ID, and email address if applicable)
- Your credit balance and purchase history stored in Distill's database
- Any document you chose to retain via the "Keep original file" toggle
What isn't automatically deleted
-
Stripe retains its own transaction records for completed web purchases,
governed by Stripe's privacy policy —
Distill doesn't control this data once a payment is processed.
-
Apple/Google retain their own purchase records for in-app purchases made
through iOS/Android, governed by their respective policies.
Turnaround time
We aim to complete deletion requests within 30 days of receiving your
email.
See the full Privacy Policy for more on what data Distill collects.